Testimonials

4.9

Based on 503 Reviews

Great customer service by Faizal. He provided all the calculations and scenarios to help me better plan my car loan. He was very helpful throughout the process, even after the sale.

COE Renewal

Very professional and patient. Helpful and follows up throughout the process. Highly recommended individual to liaise with.

COE Renewal

Nadia was very attentive to detail and patient. I felt sorry for bothering her after work in the evening, but she always replied to me and addressed any questions I had. She was very helpful and guided me through the loan process from start to finish. Well done, Nadia!

COE Renewal

Helpful, attentive, and friendly staff. Fast and smooth transaction with Mr. Faiz Bin Noor Zali. Thank you for his assistance and support.

COE Renewal

I was assisted by Ms. Nadia Zainal for my COE renewal, and her service was impeccable. Throughout the renewal process, Ms. Nadia was warm, patient, diligent, and knowledgeable. Thank you for all that you have done—your service excellence is a strong asset to the company!

COE Renewal

The service provided by Wan Yin is excellent. She’s knowledgeable and provides step-by-step guidance on my COE renewal process 👏🏻

COE Renewal

I would like to express my sincere appreciation and commendation for Officer Mann, who handled my COE renewal process with exceptional professionalism and dedication. Throughout the process, Mann consistently demonstrated attentiveness and a strong understanding of customer concerns and requirements. She took the initiative to patiently clarify my doubts and address the complications surrounding my COE renewal, ensuring that I had a clear understanding of every step involved. What stood out most was her proactive approach in identifying potential issues early and providing practical solutions before they became problems. Her responsiveness and willingness to provide support even after office hours via WhatsApp reflected a remarkable level of commitment and customer care that is rarely seen today. Mann also continuously provided assurance and timely updates regarding my renewal status, giving me confidence that my case was being closely monitored and personally followed up on. In addition, despite my insurance cancellation request being under another department, she went the extra mile to coordinate across teams and assist in resolving the matter smoothly. Mann is a highly motivated and customer-oriented staff member who truly embodies the “one-stop solution” service standard advertised by Motorist. Her dedication, initiative, and professionalism made a stressful process significantly easier and more reassuring for me as a customer. Please extend my appreciation and recognition to her for the excellent service rendered.

COE Renewal

I had a smooth and hassle-free experience engaging Motorist SG for my COE renewal. The service was professional, responsive, and efficient throughout the process. Thank you for the excellent support.

COE Renewal

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Good service from Roger and he is very responsive in getting back to me on my queries. Overall, good experience with Roger's service.

COE Renewal

Very responsive and fast action! Met me in person to expedite the process due to time constraints. Highly recommended!

COE Renewal

I recently worked with Wan Yin for my PQP renewal process and highly recommend her services. Throughout the entire experience, she was incredibly professional, knowledgeable, and patient with all my enquiries, no matter how small. She made a potentially complex process smooth and stress-free by providing clear and timely updates. Her dedication to customer service is exceptional, ensuring that everything was handled accurately. If you need assistance with PQP renewals, Wan Yin is the person to go to. Thank you, Wan Yin!

COE Renewal

Very prompt follow-up and replies. Patient with me and my queries. Made the whole COE renewal process very smooth and fuss-free.

COE Renewal

I would like to express my sincere appreciation to Alaina for arranging the loan process and guiding me through my inquiries. Despite my busy schedule, she was very patient and understanding. Alaina also updated me on the PQP in a timely manner and suggested that I secure the lower PQP rate. Thanks again, Alaina.

COE Renewal

I am delighted with the service provided by MOTORIST staff, Mr. Faiz, who was humble and very patient with me during the process of renewing my car COE. It was my first time renewing my car COE, and with his experience, Mr. Faiz guided me to OCBC. OCBC Bank does not require an upfront payment, which is very helpful for any COE applicant. OCBC was my main bank.

COE Renewal

I had a great interaction and service from Faiz. He was calm, professional, and guided us through the process of COE renewal. Thank you.

COE Renewal

Hi Nadia, I really appreciate your patience in helping me with my car renewal and COE loan. Thank you so much, and keep up the excellent work.

COE Renewal

I had a great experience renewing my COE with Nadia from Motorist Pte Ltd. She was extremely patient, professional, and very responsive throughout the whole process. She took the time to explain everything clearly and made sure I understood all the details, which really gave me peace of mind. What I truly appreciate is how she went the extra mile to assist me with my appeal and successfully helped to waive off some of the fees. That really shows how dedicated and customer-focused she is. The entire COE renewal process felt smooth and stress-free because of her support. Highly recommend Nadia if you’re looking for someone reliable, helpful, and genuinely caring. Thank you so much for the excellent service! 🌟 Best regards, Vivian

COE Renewal