Hi! I paid a deposit of $1k for a used car with a car dealer after a quick test drive. Later I realized some functionality (idle stop engine) might be broken. I asked the car dealer to show me it is working, but they did not want to allow me to test drive it again. Am I entitled to get the deposit refunded (as they cannot show the car is fully functional) if I don't proceed with the purchase?
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Hi Ben, thank you for your question. As different dealerships have different Terms and Conditions on the sales agreement.
Does the agreement you sign mention anything about a refund policy? If yes, you may contact Case here: https://www.case.org.sg/contactus.aspx.
CASE will be able to provide an alternate channel for grievances.