Hi Terry, thanks for your feedback. To assist with the Co-Driver issue that you are facing, kindly go to your general phone settings and check the following:

1. Set Location Permission to “Always”, and allow the Motorist App to Access:

- Motion & Fitness for iOS Device

- Physical Activity for Android Device

2. Set and allow the Motorist App to send Notifications to your device.

3. For iOs Device, Co-Driver is currently not supported with Apple CarPlay, please disconnect your mobile device. Don't set your phone to silent/vibrate mode and check your Co-Driver volume settings in order to receive audio notifications from the Motorist App.

4. For Android Device, Co-driver is supported with Android Auto. However, please don't set your phone to silent, but instead switch it to vibration mode in order to receive audio notifications from the Motorist App

5. You should also see the Co-Driver sticky notification in the background under power-saver mode. If you don't see the notification, do reopen the Motorist app to resume co-driver.

6. Co-driver must only be activated once, and it doesn't need to be manually deactivated because it will automatically detect when your car is no longer moving.

7. Lastly, check if your Motorist App is updated to the latest version.

If you require further assistance, simply drop a message to Mel via the App Chat feature and she will be able to assist you. Thank you.