Hi Jason, thanks for your question.

Please check out the detailed VEP application process below:

Step 1:

Register Online

Visit the official VEP website at https://vep.jpj.gov.my/#!/ and create an account. This will allow you to track your application status.

Step 2:

Confirm Registration

After registering, you'll receive a confirmation email. Wait for this email before logging in.

Step 3:

Download Touch 'n Go eWallet

Download the Touch 'n Go eWallet from the Apple or Google App Store. This is needed for linking with the VEP-RFID tag and reloading your Touch 'n Go card. Singaporeans should choose NRIC, while foreigners should select Passport as the ID type.

If you already have the app, skip to Step 4.

Step 4:

Enter Vehicle Information

Use the portal link from the confirmation email to input your personal and vehicle details, including:

Vehicle model

Chassis number

Certificate of Entitlement (COE)

NRIC/Passport details (via Singpass)

Vehicle road tax and motor insurance documents

Step 5:

Wait for Approval

Once approved, you’ll receive a confirmation email for VEP-RFID tag collection.

Step 6:

Collect Your VEP-RFID Tag

You can choose between self-collection at a VEP counter in Johor Bahru (none in Singapore) or home delivery.

Fees: RM30 service fee, RM15 postage (for Singapore), RM10 processing fee. The tag is valid for 5 years.

What if Your Car Has a Previous Owner's Tag?

If the car has a previous owner’s tag, it becomes invalid after ownership transfer. You'll need to apply for a new tag. Contact JPJ at [email protected] with supporting documents to register your VEP-RFID tag.

Alternatively, you may visit the VEP information Centre located at 186 Woodlands Industrial Park E5 or send an email at [email protected]

(Attach the screenshot of the Issue, NRIC, and Car Plate Number) for them to assist you.